Perform a Clean Boot and check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.įollow these steps to start the computer in clean boot.Ī) Press the ‘Windows + R’ key on the keyboard.ī) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.Ĭ) Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.ĭ) On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.Į) On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.į) On the ‘Startup’ tab, click ‘Open Task Manager’. Click next and follow the on-screen instructions. View all and select Windows Media Player settings.Ĭ. Windows 8 User Interface Start screen selectĬontrol panel or right click on the bottom left corner on the desktop to select control panel. I would suggest you to run the Windows Media Player settings troubleshooter and check if it helps. Based on the case notes I understand that you are facing a performance issue while playing mpg and flv video using KMPlayer, Windows Media Player, Media Player
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